Title QA Director
Categories Operations
Salary tbd
Location All Locations
Job Information

We are currently searching for a Director of Quality Assurance to work out of our 3 main campuses located in Sherman Oaks, Culver City and Van Nuys. The ideal candidate will be a seasoned professional with solid DMH experience as a clinician and/or Quality Assurance/Quality Improvement employee.

Primary Duties & Responsibilities

  • Oversee all clinical compliance items (documentation/charts/HIPAA/audits) to ensure the agency is in compliance with its contractual agreement with the Los Angeles County Department of Mental Health.
  • Develop and implement policies and procedures based on information obtained at DMH and related trainings on coordinated care paperwork, procedure codes, changes in service delivery, etc.
  • Serve as agency liaison with DMH Standard & Records Department.
  • Develop and provide all trainings for new hires related to DMH documentation.
  • Supervise QA personnel, monitoring for weekly and monthly departmental objectives.
  • Revise and update forms per DMH and agency requirements in order to ensure the agency remains up-to-date with standard practice in the field.
  • Oversee outcome evaluation efforts to enhance quality of service
  • Oversee utilization review at all sites and ensure that clinical directors are implementing accurate procedures to ensure chart review compliance.


  • Master’s level degree.
  • Experience and working knowledge with DMH policies and procedures.
  • Experience working with a computerized client data base system.
  • Supervisory experience, leadership and strong organizational skills.
  • Ability to work independently and as a team.

The Help Group offers a supportive, professional environment with competitive salaries, team oriented work environment and 100% employer sponsored Health, Dental and Vision options. 


No calls please. Please email your resume to careers@thehelpgroup.org or fax your resume and cover letter to (818) 779-5242.

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